Help Center

Back to home

Help Center

LandscapeHub for Suppliers

LandscapeHub for Suppliers

Upload product availabilities and pricing, connect with customers, and manage orders easily through LandscapeHub.

Managing Inventory

Can I upload my inventory to LandscapeHub?

What are the quality standards of the products in the marketplace?

Do I need to list my entire inventory on LandscapeHub?

What if I use product names that are different from what I see on LandscapeHub?

How do I get my product availability and pricing on LandscapeHub?

See more

Billing & Payments

Where should I send my invoices and statements?

How quickly will I get paid by LandscapeHub?

How should I set up LandscapeHub in my accounting system?

How do I reach LandscapeHub's accounting department?

Fees & Discounts

How does LandscapeHub make up for the transaction fee when I honor discounts for customers who have purchased offline in the past?

What is an Earned Volume Discount (EVD) and why do I want to post them for buyers?

What is the difference between a transaction fee and a discount on LandscapeHub?

Collecting Sales Tax

What is Wayfair vs South Dakota?

What is a marketplace facilitator?

Who pays state sales tax on purchases made through LandscapeHub?

Serving Your Customers

What should I do if I can’t find an order that a customer says they placed on LandscapeHub?

How do I make last-minute changes to an order?

Do I send my paperwork with the buyer, or to LandscapeHub?

What do I do if a customer tries to remove LandscapeHub from the ordering process?

Do I communicate with buyers on the platform?

How do I confirm an order?

What happens if there are product issues (damages or rejections)?

How does LandscapeHub handle requests for photos?

Will LandscapeHub replace me as an inside sales representative or purchaser for my business?

How will buyers find me on LandscapeHub?

How is this going to help us with product forecasting?

How will buyers receive my product?

Do I communicate with buyers on LandscapeHub?

See more